Emergency medical care worldwide
- Call Gouda Assistance prior to seeking medical care:, telephone +44 1243 621 177
- Supply Gouda Assistance with your full name and your Membercare Insurance policynumber.
- Inform Gouda Assistance of type of medical care that you need.
- The claim will be verified and, after approval, Gouda Assistance will provide you with a referral if needed. Gouda Assistance will also issue a guarantee of payment to the medical provider.
- Present your Policy Certificate and your claimform and the billing address of Gouda Assistance to the medical provider. The provider will invoice Gouda Assistance instead of you.
- Occasionally medical providers will, in error, send the bill(s) to you instead of Gouda Assistance. If you do receive any bills for treatment where you have followed the above procedure, immediately contact Gouda Assistance for help.
Please complete and sign claimform. The claim will be verified and, after approval (this may take a few days), be paid to you within a week.
Goudse Schadeverzekeringen N.V.
Expatriate Department/claims
P.O. Box 9
2800 MA Gouda
The Netherlands
Tel : +31 (0)182 544 768
Fax: +31 (0)182 544 337
claims@goudse.com
If, due to an accident or illness, you need to be admitted in a hospital, please follow the instructions at the left side of this page.
In need of immediate admission, please follow the instructions as soon as reasonably possible, or ask someone with you to contact Gouda Assistance.